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FAQ

IS THERE A PUZZLEMAKER USER GUIDE?
Yes. The Puzzlemaker User Guide takes you through the process of creating, customizing and saving puzzles.

WHO DO I CONTACT FOR TECHNICAL HELP?
If you are having technical difficulties, review our HELP document for probable solutions. If you continue to have technical difficulties, feel free to contact us. Tell us what computer and browser you are using and what puzzles and options you chose. Be as descriptive about the problem as you can.

WHO DO I CONTACT FOR GENERAL QUESTIONS?
Fill out our feedback form.

HOW CAN I SAVE MY PUZZLES?
Technically, you cannot "save" your puzzle page as one page, unless you copy it into a word processing document. If you are familiar with how Web pages are assembled, you can save the puzzle document and images separately to your own hard drive and re-create the page by opening it locally.

To save the puzzle document, click on the Save As menu option in your browser. You will have to rename the file with a .HTM or.HTML extension.

To save the puzzle images, right-click on the images and choose Save Picture As. Keep the name of the image the same.

You should be able to open the document locally through your browser. If you cannot see the images, you will need to change the references to point to your local drive.

CAN I TRANSFER THE PUZZLE I CREATED TO A WORD PROCESSOR TO SAVE IT?
Yes, moving the puzzles from the browser to another program, like Microsoft Word or Corel's WordPerfect, is a simple two-step process:

First, to capture the puzzle image, right-click on the puzzle image and choose Copy from the browser menu. Switch to the word processing program and choose Paste from the word processor menu.

Second, to capture the puzzle text, highlight the puzzle text and choose Copy from the browser menu. Switch back to the word processing program and choose Paste from the word processor menu.

If the letters in your word search puzzle are not lining up in your word processor, make sure the puzzle is displayed using a nonproportional font, like COURIER.

HOW DO A I VIEW A PUZZLE ANSWER KEY?
Answer keys are only created for word-search, number, and math puzzles. You'll find a link to the solution on the created puzzle page.

CAN I POST PUZZLES I CREATE TO MY OWN WEB SITE?
Yes, you can post any puzzle you create to your own site. However, you must display the Puzzlemaker logo with a link back to Puzzlemaker. You are not allowed to post the hand-drawn mazes to your site.

CAN I ACCESS PUZZLES I MADE PREVIOUSLY?
Created puzzles are not stored on the server. After a puzzle is created, you should save it or print it immediately, because you cannot retrieve it once you go to another page.

WHY IS PUZZLEMAKER SLOW AT TIMES?
Puzzlemaker is extremely busy from 8:00 a.m. to 5:00 p.m. during the weekdays. You should see faster puzzle generation if you access Puzzlemaker after business hours and on weekends.

DOES PUZZLEMAKER USE COOKIES?
Yes, the site uses cookies to maintain user sessions. If your computer does not accept cookies, you might not be able to see the solutions for the puzzles you created.

IS THERE AN OFF-LINE VERSION OF PUZZLEMAKER?
Yes. Puzzlemaker online is now available on CD-ROM! Create and customize puzzles specifically for your grade level and curriculum. Includes new features created just for the CD-ROM version:
  • Over 10 types of math and vocabulary puzzle designer including word-search, criss-cross, math square, number block, cryptogram and maze formats.
  • 70 sample puzzles to spark ideas
  • Over 300 clip art images in many subject areas
  • Fully searchable Merriam-Webster elementary and intermediate dictionaries
  • New tools to organize, edit and save your puzzle in multiple formats
  • Installation guide and comprehensive Teacher's Guide
 
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